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9 Questions to Ask When Hiring a Moving Company

If you’re planning a big move anytime in the near future, you’ve probably begun thinking about hiring a moving company. Sure, you could do the move yourself, but it would take a lot of work. Depending on how much stuff you have, you might also need to borrow a few trucks, appeal to your friends and family for help, and lose an entire weekend to the process. 

Hiring movers is a much more attractive option. If you find the right moving company, they’ll even pack up your belongings for you. So how do you go about finding the best movers?

Learning how to hire movers comes down to asking the right questions. We can help you there. Keep reading for the top nine questions to ask movers before making your choice.

1. Can You Give Me a Free Quote?

Your first step in hiring movers is figuring out how much the whole thing is going to cost you. However, not all movers charge the same price for their services. We recommend getting a free quote from various movers in your area so you can compare and contrast their pricing. 

However, low-budget movers might deliver low-budget results. They might not be properly insured or have the manpower to complete your move in a reasonable amount of time. But that doesn’t mean you should overpay for moving services either. 

2. Do You Do Long Distance Moves?

If you’re moving long-distance, the first moving questions you ask should pertain to the company’s policy on long-distance moves. Not all moving companies will travel beyond a certain number of miles.

If the company doesn’t offer long-distance moving services, you’ll obviously need to find different movers. 

3. Are You Licensed, Bonded, and Insured?

One of the most questions to ask movers is if they’re licensed and insured. They should have a valid business license through the state. If they’re driving freight vehicles, the drivers should possess CDLs (commercial drivers licenses).

The company you hire must carry insurance. They need professional liability insurance, which will cover the costs of any accidental damages. For example, if they drop a fragile item, put a hole in the wall, back into your vehicle, etc. 

They should also carry automotive insurance and worker’s compensation insurance. 

4. Is There Anything You Won’t Move?

When hiring a moving company, ask if there are any items they won’t or can’t move. This is especially important if you have large, bulky, or exceptionally heavy items to move. This includes pianos, safes, machinery, furniture, and more.

The company might also have a policy against moving hazardous materials, such as propane tanks, motor oil, and chemicals. Make sure you understand what items will be left behind by the movers when planning a move. You may need to find a different transportation option for items on the no-move list.

5. Can You Provide References?

To find a moving company you can trust, you need to know what other homeowners/business owners have to say about their services. Before hiring movers, ask them to provide a list of references. Do they have a list of previous clients who would recommend their services?

You can also look for online customer reviews. Check the moving company’s website for positive customer testimonials.

Did the movers show up on time? Was the client satisfied with their moving services? Were the movers careful with their valuable items?

6. Do You Offer Any Other Services?

You might require extra services when hiring a moving company. Depending on your circumstances, you could need the movers to pack, load, and transfer your belongings. Not all moving companies will pack your items for you. 

Additionally, if you can’t move into your next home yet, hiring movers who also offer storage options might be a good idea. Find out if they offer short-term storage, long-term storage, or both. If you have sensitive items, it would be wise to find climate-controlled storage units.

7. How Do You Verify Quality Control?

If you’re concerned about your home and your belongings, it’s okay to ask about quality control when hiring a moving company. How will the company ensure the safety, security, and well-being of your items?

For example, All American Movers has an on-site manager for all of our moving operations. This provides our clients with peace of mind so they can go about their day without worrying about their stuff.

8. Does Your Company Perform Background Checks?

Residential movers and their clients have an interesting dynamic. In no other scenarios would you invite strangers into your home to handle all of your valuable and sentimental possessions. 

As such, it’s natural to be concerned about the safety and security of your possessions and your household. If you have children, you would never want to put them in harm’s way. Therefore, ask the moving company if they perform background checks on their employees before hiring them.

While everyone deserves a second chance, you might not feel comfortable having someone with a questionable past in your home and around your family.

9. Do You Guarantee Your Services?

Finally, when hiring a moving company, ask about their customer satisfaction guarantees. Do they promise to get everything to your new destination in the same condition it left in? What happens if something is damaged during the moving process?

At All American movers, we promise to get everything to its destination in one piece. If something is damaged, let us know and we will make it right. We take pride in taking care of our clients.

Thinking About Hiring a Moving Company?

As you can see, there are a lot of factors to consider before hiring a moving company. You need to make sure you’re placing your trust in the right people. Ask the questions listed above to find the best movers for your needs.

Contact All American Movers today to get a free quote for all of our moving services. We also offer packing and storage options. Most importantly, we make your satisfaction our top priority. 

And if you’re still wondering how you’re going to get everything done, browse through our site to find more valuable moving tips and advice. 

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